Ticket Classification (Test)
Test Version: Embedding synonyms + definition as single vector per scenario
Sample tickets:
Scenario Classification
Scenario ID
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Confidence
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Definition
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Hierarchy (L1-L6)
L1
-
L2
-
L3
-
L4
-
L5
-
L6
-
Product & Intent
Product
-
Intent
-
Safety Assessment
Safety Issue Detected
-